BakboN networks Customer Privacy Policy

BakboN networks’s Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by BakboN networks anytime you interact with BakboN networks, such as when you visit our website, when you purchase BakboN networks products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at BakboN networks, and we go to great lengths to protect it.

Why we collect personal information

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.

If you do not want BakboN networks to keep you up to date with BakboN networks news, software updates and the latest information on products and services mail us at contact@bak-bon.com  and update your personal contact information and preferences.

What information we collect and how we may use it

There are a number of situations in which your personal information may help us give you better products. For example:

§  We may ask for your personal information when you’re discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, or purchasing a product.

§  When you interact with BakboN networks, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; and information about the BakboN networks products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.

§  We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve BakboN networks’s products.

Publicly displayed information is public

If you use any social network links on BakboN networks website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. BakboN networks is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, BakboN networks will collect that information from your interaction and the information will become publicly available.

When we disclose your information

BakboN networks takes your privacy very seriously. BakboN networks does not sell or rent your contact information to other marketers.

Within the BakboN networks Group

To help us provide superior service, your personal information may be shared with legal entities within the BakboN networks group globally who will take steps to safeguard it in accordance with BakboN networks’s privacy policy.

With our service providers, vendors, and strategic partners

There are also times when it may be advantageous for BakboN networks to make certain personal information about you available to companies that BakboN networks has a strategic relationship with or that perform work for BakboN networks to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with BakboN networks’s policies, except if we inform you otherwise at the time of collection. For example, when you purchase some products from us, you authorize BakboN networks and its carrier to exchange the information that you provide during the activation process to carry out service. If you are approved for service, your account will be governed by BakboN networks and its carrier’s respective privacy policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the BakboN networks website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information

BakboN networks takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

Integrity of your personal information

BakboN networks has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. 

Our companywide commitment to your privacy

As we said, BakboN networks takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to BakboN networks employees and strictly enforce privacy safeguards within the company.  

BakboN networks’s website has links to the sites of other companies. BakboN networks is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Privacy questions

If you have questions or concerns about BakboN networks’s Customer Privacy Policy or data processing, please use contact@bak-bon.com to contact us. The BakboN networks Data Controller will respond to your inquiry within 30 days.